To benefit from our Amaya & Moi loyalty program, you must have created an account and be logged in.
Our Loyalty program is international, totally free and without any obligation.
Whether in the shop or on our website, every purchase* gives you points. €1 spent is worth 1 point.
Loyalty points are valid for 1 year.
As soon as you reach 200 points, we give you a €15 voucher! In order to be notified by email, make sure you have sign up for our newsletters in your customer account, "My email preferences" part 💌. The €15 vouchers are valid for 3 months, in our shops or on our website.
Loyalty vouchers cannot be divisible and no return in cash or credit or gift card will be made. Loyalty vouchers are personal (associated with a unique customer account) and can be combined within the limit of 5 loyalty gift vouchers per receipt in store (i.e. 1000 points) and only one voucher per Internet order . All of your points are available in the "Loyalty program" section of your customer account. Points collected from purchasing will appear in your account 15 days after the order date (this is to allow a period for returns).
Points are rounded down without decimal place.
Example : you bought for €57,60, you will have 57 points.
Example : you bought for €57,60, you will have 57 points.
⚠️ *Except :
- service purchases such as delivery, tie changes, after-sales service costs
- purchases made with a gift card
- jewelry purchases paid for with a "loyalty voucher"
- purchases made with a credit note
If you need any assistance, please contact our Customer Care team by email (contact@latelierdamaya.com) or by phone (+33556815771) 💓
- How to use my loyalty voucher on the website?
When you want to use your loyalty voucher, you have to be logged in and to enter the voucher code in your basket, "Apply discount or loyalty voucher" section [see picture below]
The reduction applies directly and is visible in the summary of your order total before validating your basket
If you have a problem activating your loyalty voucher code, please contact Customer Care team before placing an order 💖
- How do I view my point balance?
You will find all the information relating to your Loyalty points in your customer account, "My loyalty program" section 😻
The number of points you have collected, their expiration date, your status (Amber, Opal or Diamond) as well as the history of your purchases will be indicated 💖
- What are the terms and conditions for using loyalty vouchers?
Being a member of Amaya & Moi means you earn points for each purchase. As soon as you reach 200 points, we automatically give you a €15 voucher! In order to be notified by email, make sure you have sign up for our newsletters in your customer account, "My email preferences" part 💌
The €15 vouchers are valid for 3 months, in our shops or on our website.
Please note that points will appear in your account 15 days after the order date (this is to allow a period for returns).
Loyalty vouchers are personal (associated with a unique customer account) and can be combined within the limit of 5 loyalty gift vouchers per receipt in store (i.e. 1000 points) and only one voucher per Internet order. Please note that loyalty vouchers cannot be split. Therefore, if you use your voucher to pay for a purchase under €15, no change will be given or no credit note will be issued for the remaining amount.