Even beyond the guarantee, we remain at your disposal and strive to offer you solutions so that you can enjoy your beautiful jewellery. 💕
- You can return your jewellery in the shop, upon presentation of proof of purchase (receipt, bank statement or invoice). They will then be sent to our Atelier for processing.
- Can't make it to the shop? Contact our customer service by chat or by email at contact@latelierdamaya.com, in order to detail your request and send a photo of your jewel. 🔍
After expert appraisal, if we can repair your jewellery we will send you an estimation of the amount of repairs.We always try to offer you the fairest price. ✨ 🌸