Exchanges & Returns
- Can I get a refund for an order paid for with a loyalty code or gift card ?
- I don't like the design of my jewelry. Can I request a refund ?
- I made a purchase in store. Can I exchange it by mail ?
- I ordered a piece of jewelry online. Can I exchange it in a store ?
- The model or size of my jewelry does not suit me. Can I request an exchange ?
- What are the deadlines for my exchange and/or refund request ?
- Can I exchange my jewellery if it is personalized ?